At Gaia Software, we are experts in change management. We pride ourselves on working together with our customers to establish collaborative, long-term relationships that maximize both patient care and business outcomes. By concentrating our development and products solely on the dialysis industry, we can provide the ideal solution tailored to meet the needs of you, the independent dialysis provider.


Our in-house team are subject matter experts and EHR system “implementation specialist”. Our Gaia Team provides exceptional services using our best-in-class  SasS Software solutions. We are experts in understanding, designing, and implementing dialysis delivery system tools and reporting.

We stand with Your Team providing expertise in EMR billing  to support you every step of the way. We listen to your needs and offer tailored solution and proven tools in response. Let us help you take your organization to the next level!


At Gaia, we work together with you, because your success is our success. We work to build collaborative relationships with our clients to develop the tools critical for success in today’s dialysis environment. We promote prosperity and growth for independent dialysis providers and strive to meet and exceed their expectations.


Bruce Thompson is known for his motivational and inspiring commitment to kidney care and the industry. Mr. Thompson is a CPA by trade and former CFO of mid-size renal dialysis chain. He possesses a Certified Management Accountant designation, participates on national boards, and testifies to the General Accounting Office (GAO) on matters pertaining to billing and patient outcomes in the renal dialysis industry. He is considered among the top experts in the United States on dialysis operations, regulations, and billing matters. Mr. Thompson is from Buffalo, New York and has four children and four grandchildren.

The meaning of “Gaia”

Gaia is the Greek Goddess of Earth. The word also carries the idea that “All is One” and proposes that all organisms work together to balance and maintain life. When forming the company back in 1998, Bruce Thompson searched for a company name that reflected the symbiotic relationship between vendors and customers, identifying something “bigger than life” while encompassing key business traits such as teamwork and cooperation.