At Gaia Software, we are experts in Change Management. We pride ourselves on working hand-in-hand with our customers to establish collaborative, long-term relationships that maximize both patient care and business outcomes. By concentrating our development and products solely on the dialysis industry, we are able to provide the ideal solution tailored to meet the needs of you, the independent dialysis provider.


Bruce Thompson, Gaia’s Founder and CEO, is a CPA by trade and former CFO of mid-size renal dialysis chains.  He possesses a Certified Management Accountant designation, participates on National Boards, and testifies to the General Accounting Office (GAO) on matters pertaining to billing and patient outcomes in the renal dialysis industry.  He is considered among the top experts in the United States on dialysis operational, regulatory and billing matters.  Mr. Thompson is from Buffalo, New York and has four children and two grandchildren.


Gaia is the Greek Goddess of Earth.  The word also carries the idea that “All is One” and proposes that all organisms work together to balance and maintain life.  When forming the company back in 1998, Bruce Thompson searched for a company name that reflected the symbiotic relationship between vendors and customers, identifying something “bigger than life” while encompassing key business traits such as teamwork and cooperation.





At Gaia, your success is our success.  We work to establish collaborative relationships with our clients to develop the tools critical for success in today’s dialysis environment. We promote the prosperity and growth for independent dialysis providers, and strive to meet and exceed their expectations on a daily basis.

  • People first, starting with our Customers and Employees
  • Committed and dedicated to the ESRD Industry
  • Strive to find better processes through Innovation
  • Work with a Purpose and deliver Results
  • Our Customers define Quality


At Gaia we are taking our transformative products, services and technologies that turn ordinary interactions into extraordinary digital experiences and integrating them across the world. We are looking for great people who work well together in inspiring, collaborative teams where respect for individual talents is the norm. Advancement opportunities and a relaxed work environment make Gaia truly special. Come Join us!

Interested in joining the Gaia Team? Please review our current postings below.